Fraudsters are doing their best to get your money. This can take the form of many ways. Some of these are email, post, door to door or telephone.
Telephone is one of the most commons forms. They may pose as bank staff, police officers or other officials claiming there have been fraud on your account or in some other way. They will sound professional and may even already have some of your personal information that will convince you they have your account in front of them.
They may also then ask you to check their number on the dial, don’t trust this as this could be altered by certain criminal groups.
The next step is generally them asking you for some more security information. This is what they don’t have but need in order to gain access to your online accounts. Don’t give this information out.
Here are some things that these official individuals will never do:
- Phone you to ask for your 4-digit card PIN or online banking password, even by tapping them into the telephone keypad.
- Ask you to withdraw money to hand over to them for safe-keeping.
- Ask you to transfer money to a new account for fraud reasons, even if they say it’s in your name.
- Send someone to your home to collect your cash, PIN, payment card or cheque book if you are a victim of fraud.
- Ask you to purchase goods using your card and then hand them over for safe-keeping.
A key thing to remember, if someone is asking you to do anything with your money over the phone. Tell them you’ll call them back on a trusted number.
If you do get a call like this hand up. Make a cuppa then call your bank or card issuer on the back of your card and alert them to the scam.